SWI Privacy Policy

Effective Date: August 15, 2025

SmithWorks Inc. (aka SWI Wellness Group) values your trust. We collect only the information necessary to provide our products and services and protect it with commercially reasonable safeguards. We do not sell your personal information.

This Privacy Policy applies to all U.S. residents who purchase a product, participate in a program, or sign up for our mailing list.

1. Information We Collect
We may collect:

• Contact Information – name, email address, phone number, billing/shipping address.

• Payment Details – processed securely via our payment providers; we do not store full card numbers.

• Account Data – login credentials, program progress, preferences.

• Cookies & Tracking – browser type, IP address, pages visited, cookies (see Section 6).

2. How We Use Your Information
We use your data to:

• Fulfill orders and deliver Services.

• Communicate with you (program updates, customer support, promotions if opted in).

• Process payments and prevent fraud.

• Improve our offerings through analytics and feedback.

We do not sell your personal data.

3. Sharing Your Information
We share data only when necessary:

• Service Providers – payment processors, shipping companies, email platforms.

• Legal Compliance – if required by law, to enforce our Terms, or to protect safety.

• Program Partners – only if clearly disclosed before you opt in.

4. Refund Policy
Refund eligibility and procedures are explained in SWI’s Refund Policy and Terms of Service, which are incorporated by reference into this Privacy Policy.

5. SMS & MMS Communications

If you provide your mobile number, you may receive SMS or MMS messages from SWI regarding purchases, programs, or promotions. Message and data rates may apply. You can opt out at any time by replying “STOP” to any message.

6. Cookies & Tracking
We use cookies to personalize your experience, store preferences, and analyze traffic. Third-party tools (e.g., analytics, advertising) may also use cookies under their policies. You can disable cookies in your browser, but some features may not work.

7. Data Retention
We retain personal data only as long as necessary for business, legal, or contractual purposes. When no longer needed, we securely delete or anonymize it.

8. Children’s Privacy
Our Services are intended for adults 18+. We do not knowingly collect data from minors. If we learn a minor has provided personal data, we will delete it promptly.

9. Your Privacy Rights
Certain U.S. states, including California, provide residents with specific privacy rights. If you reside in a state with such laws, you may have the right to request access to, deletion of, or information about the personal data we collect about you.

To exercise these rights, contact: legal@swiwellnessgroup.com. We may verify your identity before fulfilling any request to ensure that we provide personal information only to the individual to whom it pertains or their authorized representative.

10. Data Security
We use reasonable technical and organizational measures to protect your data, but no system is 100% secure.

11. Other Policies
This Privacy Policy works alongside our Terms of Service, Refund Policy, and DMCA Notice (linked at the bottom of our website).

12. Changes to This Policy
We may update this policy at any time. Changes are effective when posted on this page with the “Effective Date” above.

13. Contact Us
SWI Wellness Group
c/o SmithWorks Inc.
9116 Dorothy Lane
St. Francisville, LA 70775
📧 legal@swiwellnessgroup.com